When Xfinity launched their new cellular service, Xfinity Mobile, we were ready to help them increase awareness and drive traffic to Xfinity Stores. We did this by creating and promoting a summer concert series called Xfinity Mobile Gigs, which increased sales in all four markets (Denver in particular with 32 sales during the event). We also saw thousands of people interacting with the website, entering the sweepstakes, sharing on Snapchat, and using the photo booth and VR experience.
total visits to landing page
impressions from radio activations
total sweepstakes entries
Xfinity identified four priority markets: Philly, Chicago, Boston, and Denver. We looked at our target audiences and developed a drive-to-retail strategy that included in-store activations and a multi-channel communication plan to promote the events and generate awareness about Xfinity Mobile. We called the event series “Xfinity Mobile Gigs,” playing off of the Xfinity Mobile feature that allows users to pay by the gig.
Leading up to the in-person events, we created microsites for each Gigs location. We spread the word on multiple channels, encouraging people to visit the stores to pick up their free “Gigs Pass” through direct mail pieces, digital banners, emails, radio spots, posters, and paid social media posts. We also created signage for the events themselves, getting people excited about the lineup and giveaways while also directing them to learn more about Xfinity Mobile.